What People are Saying...
The trip was marvelous. Only one of our group had been to Morocco before. The country, people, scenery, the culture and sites were all wonderful. The one thing that was most outstanding was our guide, Safi. In the nearly 30 years and over 20 adventure trips we've taken he is at the top of the list of bests. He was knowledgeable, friendly, helpful, and I could go on and on.
Besides Safi, the events most liked best were the night in the desert and the camel ride through the desert to watch the sunset. Also high in the list were the Medina in Fes and the Roman ruins is Volubilis. The Mamounia was fabulous, the Sofitel hotels not so much. The main negative was the long bus rides we had on three occasions, which were offset in part by the beautiful scenery.
Many thanks and cheers,
Gabe
Have just also filled out a feedback questionnaire, but wanted in particular to recognize our tour guide leader, known to us as Safi. From the moment we departed from the airport, Safi was warm, welcoming, caring, and of course informative. While we are sure that all guides are selected for skill and ability, Safi has an intangible set of human attributes that can't be captured on a resume. He senses what his guests need almost before they do. He notices what they like and don't like, as well as what would be particularly meaningful to them. As an example, without our asking he arranged for us to stay in a remarkable "villa" at one of our stops, a place that had us feeling as though we were very special and living a dream. It was the highlight of a wonderful journey to this amazing destination of Morocco. Safi approaches each day fresh that seems as though it is his first tour even though these days for many are difficult times (earthquakes, conflict in the middle east, COVID, etc.). Safi even arranged to have a colleague help us through the airport in Casablanca even though his time as our guide ended two days prior. (We stayed longer to visit Tangier and the Blue City on our own although we wish he had guided us to these places as well). Most importantly, we all felt safe and welcomed at every stop, there was never even a moment of concern. I recommend Safi, his colleagues including Rachid and the very good company's Morocco tours without hesitation and reassure any fearful guests that all will be well, and that they will have a trip of a lifetime. I wish we had done even more special to acknowledge Safi for his exemplary skills.
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- Maurice
"I don't have one bad thing to say about my 2+ weeks of adventures! My tour guide, Khalid K. went above and beyond his duties as a guide. He is passionate about his career, as well as being proud of his country, as he should be. He is also very informative about everywhere we stopped and visited, as well as passing by on the bus. He spoke English, French and Arabic, so nobody was left out. I also expanded my Arabic vocabulary, thanks to him. He was actually the same tour guide 3 years ago when my Mom, Dad and Sister booked ... and he recognized my Dad immediately.
Khalid also helped me find my missing item, which he didn't have to do. He also helped me find jewellery which was quite difficult to find, again, not in his job description. On the trip, he called us his family, and he treated us as his family. Khalid is a rare jewel. I will tell everyone I know.
P.S. The others who traveled with me were raving about Khalid, some with tears of joy in their eyes.
-Lizbeth, One happy traveler!
I want you to know that Safi is the best guide we have ever had. He is phenomenal in every way. He is knowledgeable, kind, helpful and practical. He truly understands all different kinds of people and makes sure their needs are met. I could give many examples but the best example to illustrate this point is how he reacted when we told him one of the people on the tour lost their father. He immediately took care of everything and put them at ease at a difficult time. For us, he always innately understood what we would like and made sure to handle all of the details.
Thank you Safi for a wonderful trip!!
Sincerely,
- Harriet S.H.
October, 2024
To Whom It May Concern:
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I am delighted to write this reference letter for Dorothy, a former staff member of ours with extensive experience and deep knowledge of the Jewish community in Morocco. Over the past ten years, she has worked with my organization's Insider Trips, an immersive travel program to expose adults to global Jewish issues and causes. Dorothy has contributed immensely to our Insider Trips in Morocco where she brought immense value to our groups through her exceptional expertise and passion for Jewish history and values, Moroccan culture and our organization's role.
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Throughout her tenure with us, Dorothy has consistently demonstrated an impressive understanding of the history, traditions, and contemporary life of Moroccan Jewry. She has curated enriching itineraries that not only showcase significant historical sites—such as synagogues and cemeteries—but also allow participants to engage directly with the local community. Her ability to create meaningful connections and foster dialogue has left a lasting impact on our travelers.​ Dorothy is particularly adept at crafting authentic experiences that respect local customs and celebrate the vibrant Jewish culture of Morocco. Her relationships with local leaders, historians, restaurants, Jewish institutions and cultural sites add depth to the tours, providing participants with insights that are both educational and deeply moving.
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Dorothy excels at customer service. She is attentive to the needs and interests of each group, ensuring that everyone feels welcomed and valued, and that they experience Moroccan hospitality and cuisine as if they were locals. Her professionalism, combined with her genuine enthusiasm for sharing the richness of Morocco’s Jewish heritage, makes her an invaluable asset in the field of heritage tourism.
​Her expertise, integrity, and commitment to fostering understanding make her an outstanding choice for any your group looking to provide unforgettable experiences.
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Sincerely,
J. A.
Director
Global Programs
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*Note: Honoring the subject's request for confidentiality, we are limited in sharing the full reference letter to our private conversations.
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